Artificial Intelligence Leads to New Tech in Travel

In my last post, I discussed the growing use of big data in the travel industry.  With the growing need and seeing the future of travel in personalization, what amazing technology has come out of that?  I’m glad you asked… between artificial intelligence (A.I.) its subfield of Natural Language Processing and some creative minds, the travel industry has seen some great tech come about, starting with chat-bots.  You can now explore where you want to go on your next vacation in Facebook Messenger by engaging in company’s chat bot technologies.  You can even book a trip straight from Facebook Messenger by communication with KAYAK, Expedia, SkyScanner, Cheapflights and the list goes on.  Airlines have created virtual travel agents in the form of chat bots that use A.I. to assist with traveler’s needs.  As it has been noted previously, by many people, millennials interact with and get information in very different ways than the generations before them.  Travel companies using A.I. to come up with chat bots is their answers to millennials who would rather interact by text message than say picking up a phone, or who are accustomed to asking Siri for directions than looking at a map.  We should anticipate AI having a huge impact and revolution on the way we book our travel in the future.  You can see an extensive lists of travel chat bots you can start utilizing here.